{"product_id":"career-launch-lab","title":"Career Launch Lab","description":"\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eOVERVIEW\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eThe Career Launch Lab is a structured eight-week hybrid employability program designed to help students, recent graduates, career changers, internationally educated professionals, and early-career professionals move from career uncertainty to a focused, evidence-based job-search strategy for IT and systems roles.\u003cbr\u003e\u003cbr\u003eThe program combines weekly live coaching, guided workshops, self-paced practice, peer review, mentor feedback, and application sprints. Learners build career assets week by week rather than attending passively. They leave with targeted resumes, a rebuilt LinkedIn profile, proof-of-work, networking templates, interview scripts, a job-search tracker, and a 90-day execution plan.\u003cbr\u003e\u003cbr\u003eThe program supports pathways in IT Support, Service Desk, Desktop Support, Junior Systems Administration, M365 or IAM Support, Network Support, NOC, Cloud Support, and entry-adjacent cybersecurity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eAUDIENCE PROFILE\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• Students preparing for internships, co-op placements, or entry-level employment\u003cbr\u003e• Recent graduates seeking their first professional role\u003cbr\u003e• Career changers moving toward IT and systems roles\u003cbr\u003e• Internationally educated professionals adapting their job search to a North American-style market\u003cbr\u003e• Learners targeting Service Desk, IT Support, Systems, Network, Cloud Support, or related roles\u003cbr\u003e• Professionals who need stronger resumes, LinkedIn positioning, interview stories, and job-search discipline\u003cbr\u003e• Learners seeking structured coaching, practice, feedback, and accountability over eight weeks\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003ePRE-REQUISITES\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• Basic computer and internet skills\u003cbr\u003e• Ability to use email, video meeting tools, web search, and common office applications\u003cbr\u003e• Willingness to complete weekly assignments and participate in peer review\u003cbr\u003e• Interest in IT support, systems, network, cloud support, or cybersecurity-adjacent roles\u003cbr\u003e• No prior professional IT job experience required\u003cbr\u003e• Basic IT exposure or willingness to learn IT terminology is helpful\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCOURSE TYPE\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eHybrid Instructor-Led Training with online learning and practice, plus an optional in-person workshop format for resume clinics, mock interviews, and networking roleplays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eDURATION\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e8 Weeks | 16 Hours of Live Contact | Typically one 2-hour live session per week, plus 3 to 5 hours of self-paced work per week.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003ePLACEMENT \u0026amp; CAREER SUPPORT\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• Target-role mapping and structured job-search coaching\u003cbr\u003e• ATS resume and targeted resume development and review\u003cbr\u003e• LinkedIn profile rebuild and proof-of-work positioning\u003cbr\u003e• Networking outreach and informational-interview practice\u003cbr\u003e• Behavioral and IT\/systems scenario interview preparation\u003cbr\u003e• Capstone mock interview with structured scorecard feedback\u003cbr\u003e• Saved searches, job alerts, application tracker, and weekly sprint planning\u003cbr\u003e• Optional 12-week job recommendation and application-support model with curated roles and accountability\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCOURSE DESCRIPTION\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCareer Launch Lab develops the practical job-search skills, career communication assets, and repeatable execution habits needed to compete for early IT and systems roles. Learners choose one or two target tracks, deconstruct relevant job descriptions, identify role keywords, build a 25-company target list, and create an evidence plan aligned to employer expectations.\u003cbr\u003e\u003cbr\u003eThey develop an ATS-friendly resume and a targeted impact resume, rebuild their LinkedIn profile, and package credible proof-of-work. Evidence may include documentation, home-lab write-ups, ticket-style problem-solving examples, simple automation artifacts, screenshots, and explanations, presented honestly and without confidential information.\u003cbr\u003e\u003cbr\u003eInterview preparation includes a 10-story STAR bank and structured IT\/systems scenario practice. Learners demonstrate troubleshooting, escalation judgment, customer communication, documentation, prioritization, and professional boundaries. The final outcome is a complete job-search operating system supported by mock-interview feedback and a practical 90-day plan.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCOURSE CURRICULUM\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eWeek 1 - Career Clarity in an AI-Disrupted Market and Target Role Selection\u003cbr\u003e• Hiring reality, skills over titles, role families, and the Career Hypothesis workshop\u003cbr\u003e• Job-description deconstruction, required skills, keywords, and evidence planning\u003cbr\u003e• 25-company target list, saved job titles, alerts, trackers, and sprint expectations\u003cbr\u003eDeliverable: Target Role Map, 25 target companies, and 10 saved job titles.\u003cbr\u003e\u003cbr\u003eWeek 2 - Resume Foundations: ATS, Accomplishment Bullets, and Targeting\u003cbr\u003e• Resume format, relevance, proof, and natural keyword integration\u003cbr\u003e• Accomplishment formula: Action + Scope + Tools + Result\u003cbr\u003e• Resume clinic, peer review rules, revision, and targeting\u003cbr\u003eDeliverable: Resume v1, 10-bullet accomplishment bank, and 30-40 keywords.\u003cbr\u003e\u003cbr\u003eWeek 3 - LinkedIn and Proof-of-Work\u003cbr\u003e• Recruiter search behavior; headline, About, skills, and Featured sections\u003cbr\u003e• Credible proof artifacts without requiring coding-heavy projects\u003cbr\u003e• Profile tour, peer review, and professional positioning\u003cbr\u003eDeliverable: Optimized LinkedIn profile and two proof artifacts.\u003cbr\u003e\u003cbr\u003eWeek 4 - Networking, Outreach, and Informational Interviews\u003cbr\u003e• Build a 30-person network map and weekly outreach system\u003cbr\u003e• Cold, warm, and informational-interview messaging\u003cbr\u003e• Roleplay, follow-up, relationship building, and referral judgment\u003cbr\u003eDeliverable: Network map, outreach log, and one informational interview scheduled or completed.\u003cbr\u003e\u003cbr\u003eWeek 5 - Behavioral Interviews and STAR Story Bank\u003cbr\u003e• Structured interview scoring and STAR method practice\u003cbr\u003e• Ten stories mapped to ownership, teamwork, reliability, customer empathy, learning, and prioritization\u003cbr\u003e• Tell me about yourself, Why this role, recording, and self-scoring drills\u003cbr\u003eDeliverable: Ten STAR responses, three recordings, and self-scorecards.\u003cbr\u003e\u003cbr\u003eWeek 6 - IT \u0026amp; Systems Scenario Interviews\u003cbr\u003e• Troubleshooting framework: clarify, reproduce, isolate, test, resolve, document, and prevent recurrence\u003cbr\u003e• Service Desk, Systems, Network, and security-aware scenario stations\u003cbr\u003e• Escalation, ticket documentation, professional boundaries, and communication under pressure\u003cbr\u003eDeliverable: Six scenario write-ups, troubleshooting talk track, and escalation\/documentation template.\u003cbr\u003e\u003cbr\u003eWeek 7 - Job Search Execution, Screening Calls, and Application Sprints\u003cbr\u003e• Job-search funnel, sourcing channels, strong-match selection, and weekly review rituals\u003cbr\u003e• Tailor, prepare a short cover note, submit, log, and track next steps\u003cbr\u003e• Recruiter-screen practice and measurable sprint metrics\u003cbr\u003eDeliverable: Ten applications logged, job-search system evidence, and screening answers document.\u003cbr clear=\"all\" style=\"page-break-before: always;\"\u003eWeek 8 - Capstone Mock Interview, Offer Readiness, and 90-Day Plan\u003cbr\u003e• Behavioral and scenario mock interview with candidate questions\u003cbr\u003e• Scorecard feedback and revision of resume, LinkedIn profile, story bank, and scripts\u003cbr\u003e• Interview-day norms, offer readiness, accountability, and 90-day execution planning\u003cbr\u003eDeliverable: Capstone scorecards, revised materials, and 90-day job-search plan.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eTOOLS \u0026amp; RESOURCES\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• ATS resume template, targeted resume framework, and keyword bank\u003cbr\u003e• LinkedIn headline, About, skills, and Featured proof framework\u003cbr\u003e• Job boards, company career sites, saved searches, and job alerts\u003cbr\u003e• Application tracker and weekly sprint scorecard\u003cbr\u003e• STAR story bank, answer recordings, and self-scorecards\u003cbr\u003e• 30-person network map, outreach log, and messaging templates\u003cbr\u003e• Troubleshooting, escalation, ticket documentation, and scenario templates\u003cbr\u003e• Mock interview rubrics and 90-day planning tools\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eLEARNING OUTCOMES\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eUpon completion, learners will be able to:\u003cbr\u003e• Select one or two realistic IT and systems role families and map supporting evidence\u003cbr\u003e• Analyze job descriptions and identify relevant titles, skills, tools, and keywords\u003cbr\u003e• Build ATS-friendly and targeted resumes with clear accomplishment bullets\u003cbr\u003e• Optimize LinkedIn and present proof-of-work credibly\u003cbr\u003e• Conduct professional outreach, informational interviews, follow-ups, and referral conversations\u003cbr\u003e• Deliver structured STAR answers and role-specific career pitches\u003cbr\u003e• Apply troubleshooting, escalation, and documentation frameworks in scenario interviews\u003cbr\u003e• Run saved searches, application trackers, and measurable weekly sprints\u003cbr\u003e• Use scorecard feedback to execute a focused 90-day job-search plan\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCAPSTONE PROJECT\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eParticipants complete a structured career-readiness capstone involving:\u003cbr\u003e• A behavioral mock interview using the learner’s STAR story bank\u003cbr\u003e• An IT\/systems scenario interview focused on troubleshooting and communication\u003cbr\u003e• Candidate questions, recruiter-screen responses, and interview-day practice\u003cbr\u003e• Structured scorecard feedback and a documented improvement plan\u003cbr\u003e• Final revision of resumes, LinkedIn profile, proof artifacts, story bank, and scenario scripts\u003cbr\u003e• A 90-day job-search calendar with application, networking, and accountability goals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-before: always; page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003ePORTFOLIO DELIVERABLES\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• ATS Resume\u003cbr\u003e• Targeted Impact Resume\u003cbr\u003e• LinkedIn Profile Rebuild\u003cbr\u003e• Target Role Map and 25-Company List\u003cbr\u003e• Two Proof-of-Work Artifacts\u003cbr\u003e• 30-Person Network Map and Outreach Log\u003cbr\u003e• 10-Story STAR Bank\u003cbr\u003e• Six Scenario Write-Ups and Troubleshooting Talk Track\u003cbr\u003e• Job Search Tracker and Application Sprint Plan\u003cbr\u003e• Mock Interview Scorecards and 90-Day Plan\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eINTERVIEW PREPARATION\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• 90-second Tell me about yourself script and role-specific pitch\u003cbr\u003e• Why this role and career-transition positioning\u003cbr\u003e• Behavioral interview preparation using STAR stories\u003cbr\u003e• Service Desk, Systems, Network, NOC, and security-aware scenario practice\u003cbr\u003e• Recruiter screening-call preparation\u003cbr\u003e• Escalation, documentation, prioritization, and difficult-user communication\u003cbr\u003e• Candidate questions, interview-day norms, and mock scorecard feedback\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCERTIFICATION\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eParticipants who complete the required weekly deliverables, participate in the capstone mock interview, and submit their final 90-day job-search plan will receive a Certificate of Completion in Career Launch Lab: IT \u0026amp; Systems Employability Program.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"page-break-after: avoid;\"\u003e\u003cb style=\"mso-bidi-font-weight: normal;\"\u003e\u003cspan style=\"font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003eCAREER OPPORTUNITIES\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"mso-ascii-font-family: Cambria; mso-hansi-font-family: Cambria; mso-bidi-font-family: Cambria;\"\u003e• IT Support Specialist\u003cbr\u003e• Service Desk Analyst\u003cbr\u003e• Help Desk Technician\u003cbr\u003e• Desktop Support Technician\u003cbr\u003e• Technical Support Representative\u003cbr\u003e• Junior Systems Support Analyst\u003cbr\u003e• Junior System Administrator\u003cbr\u003e• M365 Support Associate\u003cbr\u003e• IAM Support Assistant\u003cbr\u003e• Network Support Technician\u003cbr\u003e• NOC Technician\u003cbr\u003e• Cloud Support Associate\u003cbr\u003e• Cybersecurity Analyst pathway roles after helpdesk or systems experience\u003c\/span\u003e\u003c\/p\u003e","brand":"Training Central","offers":[{"title":"Default Title","offer_id":53828841767195,"sku":null,"price":2000.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0687\/0535\/4011\/files\/career_launch_lab.png?v=1787843136","url":"https:\/\/tccoe.com\/products\/career-launch-lab","provider":"Techno Canada","version":"1.0","type":"link"}